How to Handle a Behavioral Interview | Gary Dumais | Select Human Resources

  I’ve interviewed thousands of job candidates as a Business Psychologist and Human Resource professional.  In this article, I’m going to share some advice about how to prepare for and respond to behavioral job interview questions. What is a Behavioral Interview? Behaviorally based interviewing is also known as situation based interviewing or the “STAR” method …

How to Give Negative Feedback | Gary Dumais | Select Human Resources

  What’s the most important thing to keep in mind when giving negative feedback?  Well, to fully experience and understand the tip I’m about to share with you, I invite you to think about a time when somebody really helped you out.  Maybe recall an instance when your car broke down and a friend picked …

Communication Tip: “The Medium is the Message”

Surprisingly, the most important part of communication is NOT what you say or write.  For example, imagine you’re walking down a busy city street and see a disheveled man holding a sign saying, “The World Ends Today”.  Most likely, you wouldn’t be too concerned about the world ending.  In contrast, imagine you turned on your …

How to Convince and Gain Buy-In: The WIIFY Principle

  What’s the best way to convince others and gain their buy-in?  Like many, you might believe that providing facts and rationale are the best way to win people over to your point of view.  But even a quick look at recent politics shows that facts and reason do not necessarily sway people.  I’m sure …

The Difference Between Recruiters and Business Psychologists

When I tell people I’m a Business Psychologist that helps companies choose the right people for key roles, many respond with, “Oh, you’re a Recruiter”.  Recruiters can play an important part in the hiring process, but what Business Psychologist do is very different. To make a simple comparison, Recruiters are like Real Estate Agents, and …

The Costs of Bad Hires; getting senior leadership to take action

What’s a company’s greatest expense?  Many might guess it’s the cost of producing products, research and development, or marketing and advertising.  However, for most companies, their greatest expense by far is employees.  Just think about the costs associated with paying salaries, benefits, etc., multiply them across all the employees in a company, and then it’s …

The Drawbacks of Using “Big” Consulting Firms

Human Resource professionals, executives, and other important decision-makers within companies are often tasked with choosing a consulting firm to help them with pressing Human Capital needs (e.g., recruiting, selecting, and developing people, etc.).  Too often, I see these busy professionals using the “bigger is better” rule-of-thumb, signing expensive contracts with large consulting firms and ending-up …

Interviewing people: The overlooked importance of building and maintaining rapport.

Strike-up a conversation with Human Resource professionals and Psychologists about best practices related to interviewing and you’ll quickly hear discussion about using behaviorally based interview techniques, asking questions about what people did do in business situations rather than what they would do, listening for behavioral anchors that align with company competency models, etc. However, in …

What’s one of the best things I can do to advance in my career?

I’m asked this question often in my work as a Business Psychologist and Human Resource Consultant.  One of my answers is “find a mentor”.  Working with a mentor can have tremendous benefits, and it’s one of the most valuable things you can do to enrich your career.  Ideal mentors are experienced professionals who are familiar …

Do you need to pass criminal background checks and psychological testing to be a Business Consulting Psychologist?

In my experience as a Business Psychologist and Human Resource Consultant, the answer is yes, you most certainly do need to maintain a clean record and must repeatedly pass psychological evaluations.  For example, in my work with Energy companies (e.g., nuclear power), government organizations, and other highly regulated industries, extensive background checks are completed before …